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Privacy Policy

We respect your privacy

As our guest, we may sometimes ask you for personal information like name, phone number, address, email address, etc. so that we can better serve you. We promise to keep that information private and secure.

Below, you will read about the ways we collect information, and how we might use it. If you have any questions, please visit our Contact Us Page and let us know.

Ways we collect information

  • We get information that you directly share with us by phone or on the Internet (i.e., account registration).
  • We get information from emails you may send us.
  • We get information when you order from us over the phone or online.

Personal information we may ask for

When you call to place an order, we ask for your name, telephone number, email address, and complete street address including city, state, and zip code. If you contact us by letter, phone, or email, we will use your sender information and other information you voluntarily send us to more completely answer your questions or concerns.

We do not sell your information

We do not sell any of your personal information to any third party. We automatically collect information about how our website is used (not specific to any particular guest) so that we may improve the products and services we offer.

How we store your information

We store information you give us and information we collect in our own secure computer databases.

We ask for your permission to communicate to you

On our website, you can elect to receive promotional and/or informational emails from us. When you opt in/sign up for one of our email promotion programs, we ask that you provide us with your name and valid email address. We will send you a confirmation email to confirm your subscription. We then use this information to send email messages to you. You may unsubscribe at any time using a link within each email.

You can limit our communication to you

If you no longer want to receive emails, please let us know. You can opt out/unsubscribe from receiving information at any time using the "Modify My Profile" link provided at the bottom of any email you receive from us.

We may, from time to time, send non-promotional email to all of our customers to gather input and feedback on how we can provide better service (example: surveys, site updates and other maintenance notices). You are under no obligation to reply or answer the questions in the email.

Our policy can change

This is our current privacy policy, but we reserve the right to change our website and this policy at any time. If our policy changes, the information we collect under our prior policy will continue to be governed by that policy, unless we get your permission to use the information in new ways.

Questions? Comments?

If you have any questions, or believe that this policy has been violated in any way, please visit our Contact Us Page and let us know.

OTHER LEGAL INFORMATION

GENERAL: We try to keep accurate and current information/pricing on our website, but cannot promise that all information is always accurate. We are not liable for any direct, indirect, consequential, or punitive damages caused by use of our websites (including but not limited to viruses, omissions, or misstatements).

COPYRIGHT: All text, graphics and the layout of our website is copyrighted, and they are the exclusive property of Osburn Associates Inc. All copyrighted matter is protected under national and international laws, and are not to be reproduced, copied, distributed, displayed, or transmitted in any form, without our written permission. We will take all necessary action to enforce our intellectual property rights.

HYPER-LINKS: Our websites may contain links to other sites that we do not maintain or are not related to Osburn Associates Inc. We make no representations about other sites you may access through our website. Links may not be created to our website without our permission. If you have any questions, please visit our Contact Us Page.

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